• Terms & Conditions

    Terms & Conditions

    Introduction

    Welcome to Laviare, your destination for carefully selected beauty and personal care products designed to meet your daily beauty and self-care needs. By using this website, you agree to comply with the following Terms and Conditions. Please read them carefully before using the website or placing any order.

    Acceptance of Terms

    By accessing the website, creating an account, or completing any purchase, you agree to be bound by these Terms and Conditions and all related policies.

    Products and Pricing

    • We strive to provide accurate information regarding products, prices, and specifications.

    • Product colors or appearances may vary slightly due to screen settings or manufacturing differences.

    • The store reserves the right to modify prices or discontinue any product without prior notice.

    • All prices are displayed in Kuwaiti Dinars (KWD) unless otherwise stated.

    Orders and Payments

    • All orders are subject to confirmation and product availability.

    • Customers are responsible for providing accurate and up-to-date information when placing orders.

    • The store reserves the right to reject or cancel any order if inaccurate information is provided or if any unlawful activity is suspected.

    Shipping and Delivery

    • Orders will be delivered within the timeframe specified during the purchase process.

    • Delivery times may be affected by circumstances beyond the store’s control.

    • Responsibility for the products transfers to the customer upon receipt of the order.

    Intellectual Property

    All content on the website, including text, images, logos, designs, and trademarks, is the property of Laviare or its respective owners and may not be used without prior permission.

    Limitation of Liability

    The store shall not be liable for any indirect damages or losses arising from the use of the website or products beyond the limits permitted by law.

    Amendments

    The store reserves the right to amend these Terms and Conditions at any time. Any changes become effective immediately upon publication on the website.

    Contact Information

    For inquiries or complaints:

    Phone: +965 98900546


    Privacy Policy

    Introduction

    Laviare respects the privacy of its customers and is committed to protecting the personal information collected through the website.

    Information We Collect

    We may collect the following information:

    • Full name

    • Phone number

    • Email address

    • Shipping and billing address

    • Order and purchase information

    How We Use Information

    We use customer information for the following purposes:

    • Processing orders and completing purchases

    • Delivering products to customers

    • Providing customer support and assistance

    • Improving the shopping experience and services offered

    • Sending promotional offers with the customer's consent

    Information Protection

    We implement appropriate security measures to protect personal information from unauthorized access, use, modification, or disclosure.

    Information Sharing

    Customer information will not be sold, rented, or shared with third parties except as necessary for payment processing, shipping services, or when required by law.

    Cookies

    The website may use cookies to improve performance, enhance user experience, and analyze website traffic.

    Customer Rights

    Customers have the right to request access to, correction of, or deletion of their personal information in accordance with applicable regulations.

    Contact Information

    For privacy-related inquiries:

    Phone: +965 98900546


    Return & Exchange Policy

    Returns

    Customers may request a return within 14 days from the date of receiving the product, provided that:

    • The product is unused and unopened.

    • The product remains in its original condition with all original packaging and labels intact.

    • Proof of purchase is provided.

    Non-Returnable Products

    The following products cannot be returned or exchanged:

    • Beauty and personal care products that have been opened or used.

    • Products damaged due to misuse.

    • Products purchased during final clearance sales unless they are defective.

    Exchanges

    Products may be exchanged within 14 days of receipt under the following circumstances:

    • Manufacturing defects.

    • Receiving an incorrect product.

    • Receiving a product damaged during shipping.

    Damaged or Incorrect Products

    If you receive a damaged or incorrect product, please contact us within 48 hours of delivery and provide photographs showing the issue.

    Shipping Fees

    • The store will bear shipping costs if the return or exchange is due to a defect or an error on our part.

    • Customers are responsible for shipping costs related to returns or exchanges due to a change of mind.

    Refunds

    Once the returned product has been received, inspected, and approved, the refund will be processed through the original payment method within the timeframe specified by the payment provider or financial institution.

    Contact Information

    For all return and exchange requests:

    Phone: +965 98900546